Wiki / User Features / My Reports and My Tickets

My Reports and My Tickets

Updated by Maxime_48 · 1 week ago · 64 views

My Reports and My Tickets let users track Discord reports and tickets they submitted from servers using YAWBDB.

This gives users a way to follow up from the panel instead of relying only on Discord channels.

The My Tickets page listing your own tickets with their category, status and server


📋 Requirements

To use these pages, your Discord account must be linked to your YAWBDB panel account.

If your account is not linked, go to:

Profile → Linked Accounts → Connect Discord

🚪 How to access

Open your profile menu in the top-right corner.

If available, you will see:

  • My Reports
  • My Tickets

These pages appear when they are relevant to your account.


📥 My Reports

My Reports shows reports you submitted through /report on Discord servers using YAWBDB.

You can:

  • View the report thread
  • Read staff replies
  • Reply from the panel
  • Watch status updates in real time

🎫 My Tickets

My Tickets shows support tickets you opened through /ticket on Discord servers using YAWBDB.

You can:

  • View the ticket conversation
  • Reply to staff
  • Check the ticket status
  • Follow updates without refreshing

🔄 Discord sync

Messages can sync between Discord and the panel.

If a Discord thread or channel exists for the report or ticket, replies may appear in both places.


🔗 Why link your Discord account?

Linking your Discord account lets YAWBDB know that your panel account and Discord user are the same person.

This is required for:

  • My Reports
  • My Tickets
  • Appeal tracking
  • Some user-specific notifications

🔧 Troubleshooting

📥 I do not see My Reports or My Tickets

Make sure your Discord account is linked and that you have submitted a report or ticket on a server using YAWBDB.

🚨 My report is missing

The report may have been submitted before your account was linked, or it may belong to a different Discord account.

🚨 I cannot reply

The report or ticket may be closed, or the server may have disabled replies from the panel.